Positions I'm Open To

Included, but not limited to: Product Owner & Associate Project Manager

Quynh Hai Le

Product Owner | Associate Project Manager

My previous projects

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Associate Project Manager Freelance | Remote

MSc - Liverpool John Morse University | Remote

B.A. & PGD - Robert Gordon University

About Me

I'm a data-driven Business Analyst whose a massive passion for delivering innovative solutions. Before joining the software development journey, I majored in performing market research and corporate branding. My B2C and B2B marketing expertise allowed me to understand various behavior sets among different market segmentations. I'm currently pursuing a Master's degree in Data Science and looking to join a product team where my learning could come practical. I am interested in gamification and blockchain-based products, yet also open to other possibilities.

I believe that each and every one of us was brought to life with unique missions and purposes. Mine is to help. Given my traits of a naturally curious giver and my expertise in Business Administration, I never stopped looking for ways to help businesses keep growing after reaching their peak. Along the line, it took me a few major decisions and lifetime twists to eventually be here writing down this bio you're reading, which proudly declares that delivering technology solutions stood out to be my way to contribute to society. Until today I have joined two start-ups in the early days from their incubation period until they're brought to the market. I hold strength in deep market understanding, consulting, and designing solutions. Currently, I'm starting with leadership roles and can't wait to see how it goes. Below are the projects I've been on, make yourself at home!

Experience

The JS appco Innovations LtD

Cyprus

Remote Associate Project Manager

Sep 2025 - Present

Tracked and coordinated progress across two parallel startup initiatives, Gesynced calendar-sharing app and Au Pair Training online learning platform, ensuring alignment on scope, priorities, and timelines.
Worked closely with founders and functional owners to monitor project status, surface risks, and consolidate clear progress updates for the CEO.
Supported product development through documentation, requirement clarification, and structured planning for Gesynced, including participation in user testing and feedback cycles.
Produced educational and training content for the Au Pair Training platform, contributing to course structure, learning materials, and platform readiness.
Developed early-stage go-to-market and team-building plans with a strong focus on cost efficiency, resource optimisation, and lean execution.

Lia Lee myfamily aupair GmbH & Co. KG

Germany

Remote Associate Project Manager

2024 - 2025

Owned planning and delivery of educational and marketing content from needs identification to execution and review
Managed multiple parallel workstreams, prioritising tasks, timelines, and resources to ensure consistent, high-quality output
Translated audience and stakeholder needs into structured content plans aligned with organisational goals
Coordinated cross-functional teams, including designers, editors, translators, and external contributors
Evaluated performance and optimised workflows to improve efficiency, scalability, and impact

Ky Son Olympia Advertising, Ltd.

Ho Chi Minh City

Web Product Owner

2023 - 2024

Responsible for digital presence development and long-term digitalization.
Oversee ongoing projects through multichannel communication
Develop an E-commerce operation
Oversee the in-house CRM system

CMC Saigon Technology & Solution (CMC TSSG)

Ho Chi Minh City

Associate Product Owner

2022 - 2023

Deeply understand and identify user segments and customer needs and work with the cross-functional team to ideate, design, create, test, and launch products that deliver on C-Suite’s vision and mission.

Product Executive

2022

Provide support for all on-market products including market research and insights, branding development and messaging, and downstream marketing activities, including tradeshow strategy and organization, content and collateral creation, and social media.

KMS Technology, Inc.

Ho Chi Minh City

Business Analyst Intern

2020 - 2021

Responsible for collecting workflow requests and performing requirements gathering together with user acceptance testing, documentation, and training. Generate client onboarding, automation initiatives, workflow optimization, and new requirements support.

Product Marketing & Branding

2019 - 2020

Responsible for performing administrative tasks, conducting market research, updating the system database, creating marketing literature, and fostering strong relationships with the clients.

Courtyard by Marriott Pratteln, Basel

Basel Area, Switzerland

Customer Success

2018 - 2019

Deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and help resolve conflicts.
Field guest complaints, conducting thorough research to develop the most effective solutions, and resolving complications.
Supervise and assist with all housekeeping activities as assigned.
Access and accurately input information using a moderately complex computer system.

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Education

Liverpool John Moores University

In associate with IIIT Bangalore and UpGrad | Remote

Master of Science in Data Science

Deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and help resolve conflict

Business Analysis & Process Management

Coursera

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University of Michigan x Coursera

Coursera

Python for Everybody Specialization

Fundamental programming concepts including data structures, networked application program interfaces, and databases, using Python. use the technologies learned to design and create the application for data retrieval, processing, and visualization.

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University of Colorado x Coursera

Coursera

Requirements Engineering: Secure Software Specifications Specialization

Eliciting & analyzing requirements from stakeholders, conducting risk mitigation and analysis, prioritizing requirements, document, and bringing security concerns into the software lifecycle early on.

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Robert Gordon University

Lucerne, Switzerland · 5 years

Post Graduate Diploma in Global Business Management

Jan 2019 - Dec 2020

Gain a higher understanding of economic and human management in today's global and fast-moving environment.

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Bachelor of Arts in Global Business Management

Sep 2015 - Jan 2019

Completed an intensive study period of 3 years at the B.H.M.S. campus in Lucerne, Switzerland and a 1,5 year workplace experience in 3 Swiss enterprises.

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My Product Competencies

1. I understand the needs &

empathize with the customers

I leverage customers' feedback to seek out the relationships between their behavior & valuable outcomes, then use that understanding to evolve the product and grow the business.

2. I tell stories from data &

use its insight to deliver impact

I use data to generate actionable insights, leverage those insights to achieve goals set for the product, and connect those quantified goals to meaningful outcomes for customers.

3. I ensure the team knows

exactly what needs to be built & why

I gather requirements, define functionality, and set goals in a clear, actionable format that can be used to communicate with the team and drive product delivery.

4. I lead my team through influence & support not authority

I offer the team tools and autonomy to succeed so that they can deliver on their product areas successfully hence, deliver meaningful business outcomes. Ultimately, it helps them achieve their career objectives.

This product competencies demonstration is based on Ravi Mehta's Product Competency Toolkit. Read more about my skill analysis based on this framework here